This foundational course offers essential skills and tools for effectively managing and resolving conflicts in both personal and professional settings. Participants will explore the nature of conflict, understand its dynamics, and learn practical strategies to navigate and de-escalate tensions. The course introduces key conflict management models, including the Glasl Conflict Escalation Model, and emphasizes the role of resolution in fostering peace and justice, in alignment with SDG 16. Ideal for individuals looking to enhance their communication and problem-solving abilities, this course equips you to handle conflict constructively and create stronger, more harmonious environments.

Course Information

Estimated Time: 4-5

Difficulty: Beginners, Members

Categories: ,

Course Instructor

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Module 1

Introduction to Conflict and Conflict Management
Lesson 1 of 2 within section Module 1. You must enroll in this course to access course content.
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Test Module 1
Lesson 2 of 2 within section Module 1. You must enroll in this course to access course content.
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Module 2

The Glasl Model of Conflict Escalation
Lesson 1 of 5 within section Module 2. You must enroll in this course to access course content.
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Application of the Glasl Model in Different Contexts
Lesson 2 of 5 within section Module 2. You must enroll in this course to access course content.
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Intervention Points in the Glasl Model
Lesson 3 of 5 within section Module 2. You must enroll in this course to access course content.
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Case Studies
Lesson 4 of 5 within section Module 2. You must enroll in this course to access course content.
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Test Module 2
Lesson 5 of 5 within section Module 2. You must enroll in this course to access course content.
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Module 3

Case Studies of War and Political Conflicts
Lesson 1 of 2 within section Module 3. You must enroll in this course to access course content.
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Test Module 3
Lesson 2 of 2 within section Module 3. You must enroll in this course to access course content.
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Module 4

Managing Private Conflicts: Family, Friends, and Workplace
Lesson 1 of 2 within section Module 4. You must enroll in this course to access course content.
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Test Module 4
Lesson 2 of 2 within section Module 4. You must enroll in this course to access course content.
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Module 5

Building Long-Term Conflict Prevention and Peacebuilding Strategies
Lesson 1 of 3 within section Module 5. You must enroll in this course to access course content.
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Sustainable Development and Conflict
Lesson 2 of 3 within section Module 5. You must enroll in this course to access course content.
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Test Module 5
Lesson 3 of 3 within section Module 5. You must enroll in this course to access course content.
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Certification

Final Test
Lesson 1 of 1 within section Certification. You must enroll in this course to access course content.
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