Course Instructor
Leadership, Conflict Management, and Organizational Culture
Types of Leaderships
Conflict Resolution and Team Dynamics
Performance Management and Development
SMART Goals and Mission-Based Performance
Feedback and Appraisal Systems
Training and Capacity Building
Motivation, Engagement, and Retention
Intrinsic vs Extrinsic Motivation
Applying Herzberg’s Two‑Factor Theory in Non‑Governmental Organisations
Onboarding and Orientation
Early Engagement of New Hires and Volunteers
Examples and Case Studies
Competency‑Based Interviewing
Key Principles and Structure
Examples and Case Studies
Recruitment and Onboarding
Inclusive and Values‑Based Recruitment
Examples and Case Studies
Legal and Ethical Considerations in NGO HR
Employment Law Basics for NGOs
Examples and Case Studies
The Strategic Importance of Personnel Management
Key Processes in Personnel Lifecycle
Structuring Teams for Mission Alignment
Foundations of Personnel Management in NGOs
Differences between HR in NGOs and the For‑Profit Sector
Examples and Case Studies
Exercises
Questions
Exampel Solutions
Certification
Final Test