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The importance of clear communication in times of crisis

  • Communication is crucial to disseminate information and organise help. Use the following channels:
  • Contact emergency numbers and crisis centres
  • Follow news via battery-powered radios
  • If possible, retrieve and share information via social media

How can communication with the population be ensured?

  • Authorities use mobile loudspeaker announcements.
  • Neighbourhood networks should be used to disseminate important information
  • Organise meeting points for information exchange in communities.

The role of authorities and emergency services in crisis management

  • Police, fire brigade and civil defence coordinate emergency measures.
  • Emergency responders deploy mobile response centres.
  • Hospitals and care facilities are prioritised.